Facilities

Selina Cancun Laguna Hotel Zone Cancún Amenities

The Selina Cancun Hotel Zone offers a wide variety of services and amenities, including an on-site restaurant serving Mexican cuisine, free Wi-Fi access, and pet-friendly accommodations where extra charges may apply. For added convenience, the hotel provides an airport shuttle, family rooms, and non-smoking rooms. The hotel also features a tour desk and street parking for guests. For outdoor activities, the hotel includes an outdoor fireplace, picnic area, outdoor furniture, terrace, garden, and a shared kitchen.

Guests can participate in a variety of activities, including bicycle rental, live music performances, cooking classes, local cultural tours, themed dinner nights, bike tours, walking tours, and movie nights, which may require additional charges. Additionally, the hotel offers off-site access to the beach and water park at an additional charge. Furthermore, evening entertainment, nightclub/DJ, snorkeling, off-site cycling, karaoke, billiards, games room, and a golf course within 3 km require additional charges. For dining options, the hotel features a coffee house on site, fruits at an extra charge, special diet menus provided on request, a snack bar, and a full bar.

The hotel provides free private parking nearby where reservation is not required, as well as street parking is also available. Reception services include invoice provision, lockers, an ATM/cash machine, luggage storage, and a 24-hour front desk The hotel offers board games and puzzles and has daily housekeeping service provided, and business services including fax/photocopying, a business center, and meeting/banquet facilities are available for an additional charge.

Other general services include shuttle service with additional charges, pet baskets, a minimarket, a shared lounge/TV area, vending machines for snacks and drinks, a designated smoking area, air conditioning, car hire services, and packed lunches. For wellness, Selina Cancun Laguna Hotel Zone offers fitness and yoga classes, a massage chair, full-body and various types of massages, spa/wellness packages, sun umbrellas, sun loungers or beach chairs, a public bath, and massage services which require additional charges. The staff is fluent in English and Spanish to accommodate a wide range of guests.

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    Activities
  • Tour or class about local culture
  • Movie nights
  • Golf course (within 3 km)
  • Cycling
  • Cooking class
  • Walking tours
  • Water park
  • Live music/performance
  • Billiards
  • Bike tours
  • Themed dinner nights
  • Snorkelling
  • Beach
  • Happy hour
Business Facilities
  • Business centre
  • Fax/photocopying
  • Meeting/banquet facilities
Cleaning Services
  • Daily housekeeping
Cleanliness & disinfection
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
Common Areas
  • Picnic area
  • Outdoor fireplace
  • Shared kitchen
  • Garden
  • Games room
  • Terrace
  • Shared lounge/TV area
  • Outdoor furniture
Entertainment & Family Services
  • Evening entertainment
  • Board games/puzzles
  • Nightclub/DJ
  • Karaoke
Food & Drink
  • Vending machine (snacks)
  • Snack bar
  • Restaurant
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits
  • Vending machine (drinks)
  • Bar
  • Packed lunches
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
Front Desk Services
  • Invoice provided
  • 24-hour front desk
  • Tour desk
  • Lockers
  • ATM/cash machine on site
  • Luggage storage
General
  • Parking
  • Pets allowed
  • Private parking
  • Free parking
  • WiFi available in all areas
Miscellaneous
  • Pet basket
  • Family rooms
  • Air conditioning
  • Designated smoking area
  • Non-smoking rooms
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Pool and Spa
  • Massage chair
  • Public Bath
  • Neck massage
  • Yoga classes
  • Massage
  • Foot massage
  • Fitness classes
  • Head massage
  • Spa facilities
  • Swimming pool
  • Sun loungers or beach chairs
  • Hand massage
  • Spa/wellness packages
  • Sun umbrellas
  • Full body massage
  • Back massage
Safety & security
  • Smoke alarms
  • Safety deposit box
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
Safety features
  • Process in place to check health of guests
  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
Services
  • WiFi
  • Free WiFi
  • Internet services
Shops
  • Minimarket on site
Transportation
  • Airport drop off
  • Car hire
  • Airport shuttle (additional charge)
  • Street parking
  • Shuttle service (additional charge)
  • Airport pick up
  • Shuttle service
  • Airport shuttle

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